Omnissa consulting / Nationwide
Build, evolve, and support your digital workspace with a clear plan and experienced technical guidance.
We support the full Omnissa portfolio through Day 0–Day 2 operations. Our primary focus is Horizon, including Dynamic Environment Manager (DEM) and App Volumes, with security considered at every stage.
Day 0–Day 2 operations
Start with an assessment, bring us into a planned change, or get help with an existing environment. We work alongside your team to define the scope, priorities, and handoff.
Review your environment, user needs, dependencies, and operational challenges. Define an architecture and roadmap that fit your business.
Plan capacity, identity and access, network requirements, availability, and recovery. Establish migration stages, success criteria, and security considerations before implementation.
Put the agreed design into practice through deployments, migrations, and upgrades. Coordinate changes across the workspace and its supporting infrastructure.
Validate desktop and application access, user settings, and agreed security controls. Plan pilots, cutover, rollback, documentation, and knowledge transfer with your team.
Troubleshoot access, performance, application delivery, and user environment issues. Get ongoing help maintaining and improving your digital workspace.
Review health, lifecycle changes, and upgrade readiness. Refine configuration, address recurring problems, and keep operational documentation aligned with your environment.
Our primary focus / Horizon
We approach Horizon as a connected environment. Desktop infrastructure, application delivery, and user settings need to work together to support the people who rely on them.
From a new deployment to an established environment, we help you assess the current state, plan changes, and resolve operational issues.
Discuss your Horizon environmentArchitecture, deployment, migration, upgrade planning, and troubleshooting for Horizon environments. Review desktop and application access, image management, infrastructure dependencies, and performance.
Plan and support application packaging, assignments, and delivery within your Horizon environment. Diagnose application availability and compatibility issues as part of the broader workspace.
Use Dynamic Environment Manager to support user personalization, profile settings, and context-aware policies. Review configuration and troubleshoot settings that affect the Horizon user experience.
Across the Omnissa portfolio
Our support extends beyond Horizon to the full Omnissa portfolio, including Workspace ONE, endpoint management, access, and digital employee experience needs.
We help connect platform decisions with your identity, devices, infrastructure, and security priorities. The engagement starts with your environment and the outcomes you need, rather than a fixed product checklist.
Talk through your Omnissa requirementsSecurity throughout
Security is part of the design, implementation, and ongoing operation of your workspace. We align technical recommendations with your policies and work alongside your security team.
Review authentication, access requirements, and administrative privileges. Plan configuration around who needs access and how that access should be controlled.
Consider network boundaries, remote access, certificates, and platform configuration. Identify settings and dependencies that need attention.
Plan updates and upgrades with compatibility, validation, and rollback in mind. Keep security considerations connected to operational change.
Review availability and recovery requirements. Clarify ownership, documentation, and operational steps so your team can respond to disruption.
Before we get started
No. We support the full Omnissa portfolio. Our primary focus is Horizon, with Dynamic Environment Manager and App Volumes included in our approach to the Horizon environment.
Yes. We provide assessments, troubleshooting, migrations, upgrades, and ongoing support. We start by understanding the current environment and agreeing on the work that needs attention.
Yes. We can support a defined project or provide ongoing technical assistance. We agree on responsibilities, priorities, and knowledge transfer with your team.
Yes. RedTech Solutions is based in Texas and provides Omnissa consulting and support to businesses nationwide. Delivery arrangements are defined during scoping.
Start with your environment
Tell us which Omnissa platforms you use, what needs to change, and where you need help. We will review your request and follow up to discuss the next steps.